Frequently Asked Questions

When will I receive my order?

Orders are expected to arrive within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks. We currently do not offer expedited delivery.

Where can I track my order status?

To track your order, visit https://www.kstatespirit.com/orders/track.

What is the return policy?

Unfortunately, we cannot offer returns or refunds because our products are printed on-demand specifically for your order. However, we do offer a 100% quality guarantee, meaning that if there is an issue with your order, you can contact support@kstatespirit.com to request a replacement.

Can I cancel or modify my order?

Because our orders are custom produced, we offer order modification and cancellations for a short period of time after your order is placed. To see if your order still qualifies for a modification or cancellation visit https://www.kstatespirit.com/orders/track or contact support@kstatespirit.com

Where can I find product sizing charts?

To view our sizing charts, visit https://www.kstatespirit.com/sizes.

Who do I contact for missing or defective items?

We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If you've experienced an issue with your order, you can contact support@kstatespirit.com or file a claim at https://localhost/contact/claim to request a replacement.